Disability Management Services FAQs
Who told you to call me?
- Walmsley and Associates are given a staff report bi-weekly. In this report, we are informed either by number of days/hours of whom to call or by referral through an employer.
Why are you calling me? I haven't done anything wrong, I'm just off sick.
- Your employer has contracted with us to provide a voluntary, non-punitive Disability Management Service to all employees.
- Walmsley and Associates focuses on early intervention and staying in contact with the employee. By remaining in regular contact we can assist in any difficulties that may arise and ensure that there is a clear path to returning to good health.
When will I be called?
- After 6 days or 42 hours of absent days recorded in the calendar year, a Disability Management worker will be in contact with you to do a check in.
- A Disability Management worker will call you (depending on your preference) either at your home or work and this may occur Tuesday through Saturday from 9am - 5pm.
What will you tell my employer about my situation?
- Although your employer is paying for this service, the information you share with your Disability Management worker is strictly confidential.
I had to stay home because my kids were sick. I need help looking after them. Are you able to do that?
- Our role is to support the employee in the process of returning to work, and this could mean looking into services that provide health/child care or discussing options with the employer.
I work hard and sometimes I just need a mental health day. I don't really want to tell you about it. Will I get in trouble if I don't?
- The Disability Management program is a voluntary, non-punitive program. It is the employee's choice whether they would like to access this supportive service or not. However, the Disability Management worker may receive a referral or recommendation to do a check in with an employee, but the employee may wish to decline at any time.